What is included
- Monitoring — servers and network health, with alerts that mean something
- Patching and hygiene — updates on a schedule, not only after something breaks
- Backup oversight — jobs watched, restores tested, retention enforced
- Identity — accounts, multi-factor, and offboarding handled promptly
- Guidance — vendor-neutral advice on projects and spend
How we work
Every engagement starts with an assessment so we share a baseline. You get regular reporting and defined response times. Your principal consultant stays involved throughout.
We also offer co-managed support: your internal team keeps ownership; we add depth where you need it.
Engagement model
Fully managed when you want one accountable partner. Co-managed when your internal team keeps the keys and we add depth on identity, Linux, virtualization, or security. Either way you get defined response expectations, regular reporting, and the same principal who scoped the work — not a rotating helpdesk queue.
A good fit if
You are roughly 10–200 users, run a mixed environment, and want serious expertise without building a large internal team. Fewer clients, greater depth.
Ready to talk through the next step?
Projects, managed services, or an honest read on your environment. You reach a principal consultant.